Club Med

Established in 1950 by Gérard Blitz and Gilbert Trigano, Club Med specializes in upscale, all-inclusive holidays across the world.

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Industry

Travel / Tourism

Company size

12,000

Region

EMEA

Challenges

In 2015, the company decided to accelerate their digital strategy and needed a more effective way to communicate with teams and share information, other than printed or intranet communications. With approximately 84% of Club Med's workforce on the frontline in resorts, it became crucial to connect the entire company together as one.

Why Workplace?

Executives wanted a familiar and highly adoptable tool to connect all employees, regardless of location. Workplace's intuitive nature empowered employees to quickly adapt to a new way of working and spread a new digital culture across the whole organization.

Results

60%active users on Workplace everyday

150active groups per month

~25,000interactions per month

20,000monthly messages sent by employees

How Workplace helped

Collaborating efficiently with Workplace Chat

With such a large percentage of frontline staff, Club Med needed an efficient way to communicate agendas, ideas, and news. Workplace Chat became a destination for executives to share ideas and questions, managers to connect with their teams and for teams to work together collaboratively and effectively.

Working smarter with Workplace Groups

From the outset, the company saw the power of Workplace Groups. They use two main groups – Club MedLife and Club Med News – to share news and successes with everybody in the organization. Now 150 groups have been formed for specific projects and teams, where colleagues can work collaboratively and seek help on issues or roadblocks, empowering them to get work done more effectively than ever before, regardless of their location.

Connecting everyone with Workplace Live

One of the most significant changes has been to the company's annual conference, which in the past has been attended in person by over 1,000 employees. Workplace Live has enabled the event to be held virtually and live-streamed to all employees around the world.

"With Workplace, we have been able to connect in a more fluid way. This encourages greater cooperation and more diverse input into new ideas. We can also highlight successes and internal opportunities."

Sylvie Brisson

Sylvie Brisson

CHRO, Club Med

Key features