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Choosing Workplace
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From leveling-up company communication to building a better culture, we’re here to solve your toughest challenges.
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Why Workplace
Why Workplace? Because it's familiar, mobile, secure, integrated and connects everyone. Why else?
Diversity & Inclusion
We’re doing our bit for a better world by making sure every employee feels seen, heard and valued.
Future of Work
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How can Workplace help you?
From leveling-up company communication to building a better culture, we’re here to solve your toughest challenges.
Business Communication
Our easy-to-use tools will make your most important messages unmissable, and your intranet inspirational.
Employee Engagement
Ditch the email for more engaging company-wide conversations that give every employee a voice.
Strengthen Culture
Show people you’re committed to culture by empowering everybody to be the best version of themselves.
Getting Connected
Bring your entire organization together on Workplace, even if they don't have an email address.
Frontline Workers
61% of frontline managers say there’s a disconnect in communication with head office. We help close the gap.
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Whether they’re working from home or the office, Workplace keeps your employees connected to your company’s culture.
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Organizations of all shapes and sizes are gaining a competitive edge with Workplace. Find your favorite story.
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Mastering Workplace Features
Ready to become a Workplace pro? Learn all the ins-and-outs of our key features with in-depth guides, step-by-step user instructions and resource hubs.
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Set up Guides
From adding a domain to inviting users, follow this step-by-step guide to set up your Workplace.
Domain Management
Find out why domain management matters - and how to do it properly.
Workplace Integrations
Discover how to bring all your tools together. Something missing? Learn how to build your own integrations.
Account Management
Keep your Workplace up to date by creating, maintaining or deactivating user accounts.
Make sure you only give access to the right people by integrating with your current identity solutions.
IT Configuration
Learn how to keep Workplace running smoothly with info on networks, email whitelisting and domains.
Account Lifecycle
Understand the process of inviting members of your organization to claim their accounts.
Security and Governance
Get the lowdown on how we keep your people and information safe on Workplace with added technical terminology.
Workplace API
Learn how you can automate and integrate your custom solutions with Workplace using our API.
Getting started
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Using Workplace
This is where we reveal the hidden depths Workplace has to offer with tips and info on key features.
Managing Workplace
Got a specific question about managing content, data or employees? This is the place to ask it.
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                                  English (US)

                                  Authentication: Username and Password

                                  Learn about your options for allowing users access to Workplace.



                                  This guide describes Username and Password authentication in detail. Every user account that needs to sign in to Workplace must have a unique username associated with that account, and a password separate from any passwords they use on Facebook.

                                  Password Management

                                  Reset password as an admin

                                  Resetting password as an Administrator

                                  To reset account passwords, log in as an Administrator who has the permission to add and remove accounts. Once you're logged in you can complete the following steps to reset an account password:

                                  Go to the Admin Panel and navigate to the People section.

                                  Search for the user whose password you want to reset.

                                  Click the ... button and select Force Password Reset.

                                  The user will have their credentials reset and a claim email will be sent to them to set up a new password.

                                  Reset password as a user

                                  Resetting password as a user

                                  Users can reset their password by following the next steps.

                                  Go to the Settings menu and navigate to Security and Login section.

                                  Select Edit in the Change Password sub-section.

                                  Enter the current password and the new password for the account.

                                  For additional protection, a prompt will ask if you would like to review the devices that your account is logged in on.
                                  Users can only reset their own passwords if SSO is not enabled. If SSO is enabled password reset process is managed by the configured Identity Provider.
                                  Forgot your password?

                                  Forgot your password?

                                  If you forgot your Workplace password, the easiest way to reset it is:

                                  Navigate to your company's Workplace login page.

                                  Fill in your username and click Continue.

                                  Click Forgotten your password? and enter your username. Click Next.

                                  If you have a corporate email address assigned, a 6-digit code will be delivered via email to reset your account's password.

                                  If you don't have a corporate email address, administrators will be able to provide a new access code for resetting your password.
                                  Password policies

                                  Password Policies

                                  Password Length

                                  Passwords are required to be complex and at least 8 characters long. They can't contain known dictionary words or common easy-to-guess passwords.

                                  Password Retries

                                  If users enter their password incorrectly more than 20 times, they will be locked out of their account for a period of time before they can retry.

                                  Default Password

                                  There is currently no way in which Admins can set a default password for Workplace accounts.